Delivery

We ship our beautiful made to order art prints worldwide, with delivery times and charges displayed at checkout once you have entered your address details. 

All delivery times and charges are also shown below. Delivery times may be a day or two longer during times of higher order volume, including before or after U.K. public holidays and during key gifting periods such as November/December or Mother's Day. Delivery times are also subject to courier service levels which are beyond our control.

If your items are required for a specific date, please place your order as far in advance as possible and contact us if you have any questions. Or if you're too late for that important date, why not buy them a East End Prints gift voucher, which is issued immediately to an email address of your choice.

Order Value	Delivery Charge	Delivery Times from 13th January
Up to £49.99	£4.95	3-5 Working Days*
£50.00 to £99.99	£7.95	3-5 Working Days*
£100 and over	Free	3-5 Working Days*

*Subject to courier service levels and order volumes. Orders placed between Christmas and 12th January subject to longer lead time. "Working Days" excludes bank holidays and public holidays.  

Rest of Europe

Including the following countries and territories: Albania, Andorra, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Greece, Greenland, Guernsey, Holy See (Vatican City State), Hungary, Iceland, Isle of Man, Ireland, Italy, Kazakhstan, Kosovo (Republic of), Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova (Republic Of), Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine.

Rest of the World (all other countries excluding UK and mainland Europe) - shipping as normal

*subject to courier service levels and order volumes. "Working Days" excludes UK and local country bank holidays and public holidays.  

Order Tracking

We offer full tracking on orders once they have been shipped. If you have any questions please contact us.

Special Editions, Limited Editions and Shop Orders

Special edition and limited edition prints will be dispatched from our store on Brick Lane. 

Dispatch Locations

Our giclee prints and special editions are dispatched from different locations. If you order one of each type in the same order, they will arrive separately.

Local Tax and Import Duty

Tax / VAT will be shown at checkout once delivery destination is input, as applicable. For UK customers, all prices on our website include VAT.

If you are ordering our products to a destination outside of the UK, you may be subject to local import duties and taxes which are levied upon arrival to the specified destination. These charges are the responsibility of the customer, and East End Prints is not liable for any of these charges to be returned to the customer. We cannot quote the exact amount of these charges prior to dispatch, and so these should be discussed with the appropriate customs authority at the order’s final destination.

Changes to Delivery Information

Once your order has been placed. it moves to our third party production partner to prepare and package, so we cannot guarantee any amendments to delivery information will be possible. However, do reach out to us at info@eastendprints.co.uk and we will do our best to assist. 

Changes to Delivery Policy

We reserve the right to amend this policy, delivery times and prices at any time. Changes to cost will not affect any contracts formed prior to the change. In the instance of delayed delivery we will get in touch with you. 

Looking for East End Prints returns information? Head to our returns information page.